1 reviews | Active since Jul 2012
PATHETIC SERVICE SAMSUNG REPAIRS
UTTERLY DISGUSTED WITH THE SERVICE FROM SAMSUNG WITH REGARDS TO MY REPAIR ON MY S5, BEEN HAVING A PROBLEM WITH MY PHONE FOR SOME TIME NOW AND EVERY TIME I BOOK IT IN THEY TELL ME THE PROBLEM HAS BEEN RESOLVED AND EVERYTHING IS OK, I KEEP BOOKING MY PHONE FOR REPAIRS AWAITING PATIENTLY FOR IT TO BE BACK WITH ALL ISSUES RESOLVES TO MY AMAZEMENT THE PROBLEM PERSIST, NB: PROBLEM HAS BEEN GOING ON FROM NEW WITH IT, KEEPS GETTING BOOKED PROBLEM IS WORSE. THIS IS NOT THE TYPE OF SERVICE I EXPECT FROM SUCH A BIG ELECTRONICS COMPANY. I HOPE NOW BY PULLING YOUR NAME HERE I WOULD GET SOME RESPONSE BACK, I EMAIL AND TO MY AMAZEMENT NO REPLIES TO ME!!! FRUSTRATING. CONSIDERING UPGRADING TO THE NOTE4 EDGE I DON'T THINK SO APPLE IS MY NEXT BEST BET HERE. VERY DISAPPOINTED, IRRITATED AND DISGUSTED WITH SAMSUNG. HOPE SOMETHING POSITIVE COMES OF THIS POST AFTER DRAGGING YOUR NAME HERE &
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
