pathetic service provided from a huge BRAND

I bought a SAMSUNG refrigerator from MARKO which I paid CASH for ....my hard earned cash. From date of purchase till today all I have experienced is extreme dissatisfaction due to a malfunctional product from SAMSUNG. Called the SAMSUNG call center to complain, they came out to replace the leakage of the water dispenser. I haven't enjoyed my fridge at all. The SAMSUNG technicians have come through 3 times to try and fix this but nothing is being sorted. The call center has a miss smarty pants by the name Sharon , who had the nerve to tell to wait for a call from some person about my displeasure and she is very arrogant. I don't care about your procedure SAMSUNG , my floors are being damaged by water flowing out of the water dispenser. I no longer want your fridge SAMSUNG COME AND TAKE IT BACK, I WILL BUY WHIRLPOOL INSTEAD. You clearly don't need this customer . CPA regulation clearly states that I have rights as customer . I will never buy from SAMSUNG AGAIN !!!!