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Tanya E
1 reviews | Active since Jan 2015
04 Feb 2015, 13:24
Pathetic service just got worse...
The Samsung product / fridge failed me, the Samsung warranty failed me, the Samsung Customer Service department failed me, my e-mail to Samsung's CEO was in vain, my previous Hello Peter Complaint delivered no results...<br> <br> I have been without a fridge for 40 Days, but I am told to be patient and endure endless excuses for inconvenience caused. <br> <br> The Samsung Circus is in town, book your ticket now!
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Samsung South Africa's replyOfficial
04 Feb 2015, 17:22Hello TanyaErasmus,
We have been liaising with the exchange department and they advised that you will receive a call tomorrow to confirm your address for the unit to be invoiced out.
Please accept our sincere apologies for the inconvenience caused.
Kind regards
Samsung SA
We have been liaising with the exchange department and they advised that you will receive a call tomorrow to confirm your address for the unit to be invoiced out.
Please accept our sincere apologies for the inconvenience caused.
Kind regards
Samsung SA
Samsung South Africa's reply04 Feb 2015, 17:22
Official
Hello TanyaErasmus,
We have been liaising with the exchange department and they advised that you will receive a call tomorrow to confirm your address for the unit to be invoiced out.
Please accept our sincere apologies for the inconvenience caused.
Kind regards
Samsung SA
We have been liaising with the exchange department and they advised that you will receive a call tomorrow to confirm your address for the unit to be invoiced out.
Please accept our sincere apologies for the inconvenience caused.
Kind regards
Samsung SA