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Saloshna P

1 reviews | Active since Feb 2021

09 Feb 2021, 14:45

Pathetic service from Samsung SA

I'm so so upset. This is going on the 2nd week still awaiting for a invoice to be signed off to receive my new device Samsung note 20. I called the customer care centre in river horse valley and they also can't seem to get joy from head office customer care. I was given the cell no of the supervisor to speak to Tshepo on *** but fone is switched off. I really don't know what to do now. This issue is going on sine November 2020.plsssss help or advise. I would even take a refund if need be

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Saloshna P's update12 Feb 2021, 11:11
Reviewer Update
Since I'm still not getting joy with this pathetic service i request that I get a refund in full. I'm tired of samsung service and will definitely not recommend any product of theirs in the future due to their pathetic service. Got a call from their customer service now telling me the same thing that all the others from the call centre. Stating she made this call due to the review I put up on hello Peter. This is so frustrating. Requesting a refund