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Samantha T

1 reviews | Active since May 2016

03 May 2016, 09:52

Pathetic service from Samsung ADH

All I can say is that Samsung ADH is pathetic. I have had endless problems with them. I have now escalated my complaint to a "Superior" and still no joy! Seriously considering changing to a more reliable brand that offers good after sales service, because this is not what I call service!

0
Replies (4)
Samsung South Africa
Samsung South Africa's reply05 May 2016, 07:25
Official

 Hi Samantha

This is to acknowledge receipt of your complaint.

Kindly note the query is currently escalated to our Voice of customer team under reference number:*** .

A senior customer service executive will contact you with further discussions on this matter.

 

Regards,

Samsung Team

Samsung South Africa
Samsung South Africa's reply05 May 2016, 07:26
Official

 Hi Samantha

This is to acknowledge receipt of your complaint.

Kindly note the query is currently escalated to our Voice of customer team under reference number:*** .

A senior customer service executive will contact you with further discussions on this matter.

 

Regards,

Samsung Team

Samsung South Africa
Samsung South Africa's reply05 May 2016, 07:26
Official

 Hi Samantha

This is to acknowledge receipt of your complaint.

Kindly note the query is currently escalated to our Voice of customer team under reference number:*** .

A senior customer service executive will contact you with further discussions on this matter.

 

Regards,

Samsung Team

Samsung South Africa
Samsung South Africa's reply05 May 2016, 07:26
Official

 Hi Samantha

This is to acknowledge receipt of your complaint.

Kindly note the query is currently escalated to our Voice of customer team under reference number:*** .

A senior customer service executive will contact you with further discussions on this matter.

 

Regards,

Samsung Team