FN
Feroza N
1 reviews | Active since May 2022
11 Jul 2022, 08:59
Pathetic Service from Samsung
After 4 months of waiting i get told that the promotion is now ended and i will not be getting the Samsung BUDS pro that was promised as the promotional gift when i purchased the Samsung S22 Ultra in March. What pathetic service from a brand like Samsung. Never again will i trust any promotional offers from Samsung. its no wonder that Samsung is rated below average on hello peter.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
11 Jul 2022, 09:17Good morning Feroza,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM
Samsung South Africa's reply11 Jul 2022, 09:17
Official
Good morning Feroza,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^TM