CM
Cherece M
1 reviews | Active since Mar 2023
31 Mar 2023, 18:40
Pathetic service
I have tried calling the Samsung (gateway store) serval times and the number is either not available or they answer and cut the call. This is such pathetic customer service, I wanted to enquire about a Samsung device to purchase but I will look elsewhere as Samsung cuts calls on their customers/potential customers.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
31 Mar 2023, 18:41Good day Cherece
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply31 Mar 2023, 18:41
Official
Good day Cherece
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM