1 reviews | Active since Feb 2017
Pathetic service ever and unwilling to help consultant
<p>This it's just pathetic samsung S7phone is been with you guys at Samsung smart care Constantoa for a month and everytime I called screens will come on Friday, Jeffrey even promised me a call back till today dololo now Clara says I must escalate myself to wearhouse ********** this is a joke no one is willing to help. For something that should have taken 2-3 days now it's gonna take 6months</p>
Good day Maudyline ,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with reference number: *** who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards
Samsung SA
Good day Maudyline ,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with reference number: *** who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards
Samsung SA