JG
Jan G
1 reviews | Active since Jan 2016
10 Jun 2021, 18:08
Pathetic service and **** electronics
My samsung galaxy A12 is 2 months old and the screen constantly goes dead, i then have to reboot the phone in order to use it again. I get told that i have to be without my phone for 3-5 working days.
That is completely unacceptable
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
11 Jun 2021, 12:46Good day Jan,
Thank you for posting your comment
Apologies, we have tried to reach you on the phone, but we were unable to get a hold of you.
Kindly reply with the correct contact information to the email sent .
Thank you for your patience and understanding. Kind Regards, Samsung ZA NM
Thank you for posting your comment
Apologies, we have tried to reach you on the phone, but we were unable to get a hold of you.
Kindly reply with the correct contact information to the email sent .
Thank you for your patience and understanding. Kind Regards, Samsung ZA NM
Samsung South Africa's reply11 Jun 2021, 12:46
Official
Good day Jan,
Thank you for posting your comment
Apologies, we have tried to reach you on the phone, but we were unable to get a hold of you.
Kindly reply with the correct contact information to the email sent .
Thank you for your patience and understanding. Kind Regards, Samsung ZA NM
Thank you for posting your comment
Apologies, we have tried to reach you on the phone, but we were unable to get a hold of you.
Kindly reply with the correct contact information to the email sent .
Thank you for your patience and understanding. Kind Regards, Samsung ZA NM
JG
Jan G's updateReviewer Update
06 Jul 2022, 12:37Good Day
Till today no one has contacted me and the phone is still giving the same problem over and over
Jan
***
Till today no one has contacted me and the phone is still giving the same problem over and over
Jan
***
JG
Jan G's update06 Jul 2022, 12:37
Reviewer Update
Good Day
Till today no one has contacted me and the phone is still giving the same problem over and over
Jan
***
Till today no one has contacted me and the phone is still giving the same problem over and over
Jan
***
JG
Jan G's updateReviewer Update
03 Mar 2023, 20:12And it is another 8 months later which they waited for the device to go out of warranty and do not have to pay anything then.
I hqve never in my f@&k&$ life come accross such useles and pathetic service.
I will not refer the the s@$t they produce or sell to anybody
I hqve never in my f@&k&$ life come accross such useles and pathetic service.
I will not refer the the s@$t they produce or sell to anybody
JG
Jan G's update03 Mar 2023, 20:12
Reviewer Update
And it is another 8 months later which they waited for the device to go out of warranty and do not have to pay anything then.
I hqve never in my f@&k&$ life come accross such useles and pathetic service.
I will not refer the the s@$t they produce or sell to anybody
I hqve never in my f@&k&$ life come accross such useles and pathetic service.
I will not refer the the s@$t they produce or sell to anybody