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chenrypieters C
1 reviews | Active since Jul 2016
14 Jan 2021, 13:36
Pathetic service
I have been calling and waiting for 5 months for my R4000 gift voucher on buying ny Note 20 Ultra every time they say the will let me know on email but nothing. I will not recommend anyone to buy a Samsung the client service is ****
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Replies (2)
Samsung South Africa's replyOfficial
14 Jan 2021, 13:47Good day Henry,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Samsung South Africa's reply14 Jan 2021, 13:47
Official
Good day Henry,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
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chenrypieters C's updateReviewer Update
19 Jan 2021, 10:21Still no feedback on this matter the service are absolutely pathetic
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chenrypieters C's update19 Jan 2021, 10:21
Reviewer Update
Still no feedback on this matter the service are absolutely pathetic