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vibration V

1 reviews | Active since Oct 2016

30 Nov 2016, 16:20

Pathetic service

<p>I purchased a fridge in December 2015. I was then told I qualify for a free weekend getaway with partners, BUYANDGET. 4 months after making my applic tion I still received absolutely nothing. And if I dont redeem this voucher by end of 2016,I lose it.</p> <p>I read reviews of buyandget and so many people are having the same issue.</p> <p> </p> <p>If this is how Samsung does business and lure customers with false advertising and packages, then this matter needs to be taken furthe.</p>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply01 Dec 2016, 12:11
Official

Good day Kyle ,

We have noted your concern, thank you for bringing this matter to our attention.We have referred this matter to our Complaints division who will be in contact with you in this regard.Our sincere apologies for any inconvenience you may have experienced in this regard.

Herewith your reference number: ***

Kind Regards

Samsung SA