1 reviews | Active since Aug 2016
Pathetic Service
<p>On 19 July 2016 I have send my son's phone to Samsung Kolonnade for a screen replacement. I was told it will take 4 working days. They gave me a price of R1400 to make the repair which is ridiculous but I accepted it tere ans told them to continue with the repairs. Up to today 4 August I am still waiting for the phone. On enquiries I was told that they do not have the job card nr I supp****.</p>
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Samsung Team
This is to acknowledge receipt of your complaint.
Kindly note the query has been escalated to our Voice of customer team under reference number: ********** 010.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team