PT
Philip T
1 reviews | Active since Aug 2011
26 May 2015, 12:35
Pathetic service!
Samsung is refusing to repair my cellphone's screen under warranty, saying that it has expired after I was informed during my previous visit that my warranty expires in the middle of June. Now they send me to MTN, who is striking, to get proof of purchase. Absolutely ridiculous!
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Samsung South Africa's replyOfficial
26 May 2015, 18:15Hello Phil7,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
Samsung South Africa's reply26 May 2015, 18:15
Official
Hello Phil7,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA