1 reviews | Active since Mar 2017
Pathetic service
<p>My phone has been with Samsung since 14th Feb 2017....till now, not repaired, have been handed into Menlyn branch, was tf to Grove without my knowledge, went to get the phone today from the Grove, waiting for a damage report for insurance, but still nothing. The whole Menlyn and the Grove branches is ridiculous as far as customer services.</p>
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA