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stemelechumani S

1 reviews | Active since Jan 2017

18 Jan 2017, 14:34

Pathetic Service

<p>I booked in my Galaxy S7 for screen repair on the 14th of December 2016, up until today it has not been repaired. Everytime I go there I am told that they are still waiting for parts to arrive fro Johannesburg. I am so disapointed!!</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply18 Jan 2017, 16:08
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number:***.

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA