1 reviews | Active since Aug 2021
Pathetic Service
<p>I recieved a voucher from Samsung Rewards in October 2016, the voucher has never worked since, i have send multiple mails to Samsung who said it was been escalated to Head Office. Its the 9 January 2017 and still the issue has not been resolved, The last i recieved a response was 15 Dec.</p>
Hi Bashkar,
This is to acknowledge the receipt of your complaint.
Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service execute will contact you with further discussions on this matter.
Regards,
Samsung Team.
Hi Bashkar,
This is to acknowledge the receipt of your complaint.
Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service execute will contact you with further discussions on this matter.
Regards,
Samsung Team.
I recieved another voucher on the 13 Jan, the voucher has already been used sent through a screen shot and 2 rmails, still no reply
I recieved another voucher on the 13 Jan, the voucher has already been used sent through a screen shot and 2 rmails, still no reply