S1s
Scania 142 scania
1 reviews | Active since Jan 2013
09 Feb 2015, 08:53
Pathetic service
I brought in my Samsung tablet for repairs about 1 week ago for a battery replacement and today is the 09 Feb and i still have heard nothing about the completion of the repairs. i have tried to call the Constantis park offices and no reply, they phones ring incessantly.They dont even reply to emails. Absolutely pathetic service!!!<br> <br> i am leaving for Overseas in this week and will only return in April and can only collect the device then. Service! Service! service!!!!
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Samsung South Africa's replyOfficial
09 Feb 2015, 10:29Hello Reshma123,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
Samsung South Africa's reply09 Feb 2015, 10:29
Official
Hello Reshma123,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA