1 reviews | Active since Dec 2024
PATHETIC SAMSUNG SOUTH AFRICA, PORT ELIZABETH
Samsung South Africa, specifically in Port Elizabeth is the most pathetic. I app**** and received a voucher for a 65inch samsung Television at Vodacom. I completed the transaction and did the redemption thereof on the 5th right after leave the store.
Today it is the 27th of December and Samsung has yet to give me a response regarding my Television and where it is.
You try contacting them on ***, wait for a entire hour just for nobody to answer your call, keep in mind i have made several attempts calling this number. I have also tried emailing but the email address they provide you with has issues with the server so there goes that option.
At this point i dont even know who to contact or who to speak to.
SAMSUNG SOUTH AFRICA, THANKS AGAIN FOR SHOWING ME HOW USELESS YOU GUYS ACTUALLY ARE, PATHETIC.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
This is the kind of service one gets from Samsung.
"we will get back to you", and never do.
For one of the leading brands, you guys give horrible after service, shame on you
This is the kind of service one gets from Samsung.
"we will get back to you", and never do.
For one of the leading brands, you guys give horrible after service, shame on you