Pathetic Samsung “service”

Words cannot describe how utterly disappointed I am in the so called “service” I have received from Samsung South Africa. After buying my first apartment and started setting up for my new chapter this story very quickly turned into a horror film. Consumers pay more than the above average price for SUPPOSEDLY “better” klient and after service. Well this is the last possible service I received from them. Firstly after buying my new Samsung Fridge on the 30th of June 2020 it broke down only 24hours after it was deliver!! Then it took Samsung almost 3 months to replace it (after I got lawyers involved ) !! I thought to myself that this was probably a once off bad experience and tried again...! I then purchased a brand new TV from them and again after about 5months it stopped working... again I reported and again they told me that the tv is still under warranty and that it will be replaced within 7-14 working days .... well that’s a damn lie!!! Not to my surprise ! It’s been almost 2 months of me trying to get to the bottom of this after I was told on numerous occasions on telephone calls that according to them are recorded so please I urge them to listen to the calls and hear the lies Samsung’s so called competent employees’s come up with! Anyway as I was saying after being told on numerous occasions that everything has been approved and they are just waiting for one more signature I am still waiting !!!!!

I will never recommend this company to anyone as you pay for a service that they clearly aren’t capable of giving !!!!!!!!!!!!!!!!!!!!

Damn light ******* I say !