RP
Robin P

1 reviews | Active since Mar 2009

17 May 2017, 08:03

Pathetic Samsung

<p>My Samsung Plasma, still under warrantee at Dion Wired has been giving me endless problems for past 6 months. Dion Wired Woodmead and their Extended Warrantee were unsuccessful overt his time and I am still without the Tv whilst it is now at Samsung for over two weeks. No response from Dion Wired on my requests for feedback or action.</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply20 Jun 2017, 18:47
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA