1 reviews | Active since Jan 2012
Pathetic quality
My samsung Galaxy S5 is again giving problems and it is only 14 months old. This is now my 3rd Samsung in a row that is giving me hassles. My S4 gave issues within a month, Samsung responded and said it was a bad batch that got manufactured. Second S4 had battery issues after a year. Now I am sitting with a S5 that is still as good as new on the outside but the phone freezes whenever i go on it. It took 10 hours to charge fully yesterday and as soon as i took it off charge the battery started to go down again. After an hour it was back on 15%. I have now again fully charged it, just to start having the same problem. I even switched off my phone now and when i switched it back on it was 10% less battery power. Samsung your products are PATHETIC. I WILL NOT recommend your products to anyone, and i will be letting everyone know about your ****ty quality.
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
