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Vinodh S

1 reviews | Active since Oct 2020

05 Oct 2020, 16:01

Pathetic performance from the call centre and promotions department

I have upgraded the Samsung note 20 ultra and claimed my UV voucher on the 04th of September. I have heard nothing except the matter is being escalated... about 4 weeks now. I have sent through all required documents

Pathetic performance from the call centre and promotions department

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply05 Oct 2020, 19:35
Official
Good day Vinodh

Thank you for choosing Samsung Electronics South.

We have recieved and noted your concern, our promotion team are working tirelessly to ensure you get the feedback as soom as possible. 

Samsung does apologize for the delay.

Regards
SamsungZA
LZ