Pathetic ekse

<p>Took my phone in for an LCD repair on the 2nd of December. said I must wait for 48hours for a quotation. do they know the difference between 48hours and 48 business hours nevertheless received quote on 6th of December. paid them the same day I received the quote. Today I called to follow up after they told me 3 - 5 business days. just to get told by Taegam "I think that is how you spell it" that they might be waiting for parts that's why i wasn't contacted yet. Apparently, JHB is only getting the parts tomorrow and I must wait till next year for my phone. If I haven't paid for the service than by all means do what you want to do but I've already paid for the service and now I expect service delivery. Damn pathetic man and the staff are not very apologetic as if I owe them and I must just wait.</p>