KE
Khalid E

1 reviews | Active since Feb 2012

09 Jan 2018, 08:17

PATHETIC DEVICE!!!

So my Huawei P8 Lite Screen cracked and in need of a repair. While its in for a Repair i decided i needed a Cheap phone to use while the P8 Lite is in for a repair. I made the biggest mistake of my life to purchase a Samsung Z2 ... All i needed it for was Whatsapp, Calls and Emails. THIS PHONE IS NOTHING BUT A PIECE OF ****!!!!! whatsapp is out of date, Disconnects each and every single time on Mobile Data or on Wifi, And when you open whats app, It reconnects for about 5Min and then all your whtsapp messages stream through. My emails does not sync unless i manually go into it and refresh. even when i do that, it takes about 5min before it shows anything at all.. No matter what i change the Sync schedule to, IT JUST DOES NOT WOR**** .. OH and the best part, This stupid phone is not even Android. I realize now Why i dont buy Samsung anymore. ever since my over heating S6 Edge. DO NOT BUY THE Z2!!!! ITS WORTHLESS!!! AND I ONLY HAD IT NOW LESS THAN A MONTH!!!!!

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Replies (2)
Samsung South Africa
Samsung South Africa's reply15 Jan 2018, 12:26
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards

SamsungSA

KE
Khalid E's update15 Jan 2018, 14:08
Reviewer Update
Received the call back from Someone from Samsung Few seconds ago. Her name was not audible and im pretty sure she Chuckled/Laughed when she Asked to speak to me " MR K Edros ". Tell that B**ch to go laugh at her the Sh*t between her parents legs. Your contact center is Just as pathetic as your Overheating S6 Edge ( My first samsung which i got rid of for the P8 Lite ) and Just as pathetic as this Useless Piece of **** Z2.