MG
Michelle G
1 reviews | Active since Aug 2017
07 Oct 2022, 15:18
Pathetic customer service from Samsung
Still awaiting feedback regarding my buds that were not delivered with my promo.
It has been months now and Samsung does not seem to care.
I would not recommend.
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
07 Oct 2022, 15:36 Good day, Michelle,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^JL
Samsung South Africa's reply07 Oct 2022, 15:36
Official
Good day, Michelle,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^JL
MG
Michelle G's updateReviewer Update
22 Aug 2023, 08:25I cannot believe the lack of professionalism from Samsung!!!!!!! I have not received a response in over a year despite the message above!!!!!
MG
Michelle G's update22 Aug 2023, 08:25
Reviewer Update
I cannot believe the lack of professionalism from Samsung!!!!!!! I have not received a response in over a year despite the message above!!!!!