rR
rjmaritz R
1 reviews | Active since Jun 2016
16 Feb 2021, 21:30
Pathetic Customer Service
Well browsing through most of the disappointing customers I can see I'm not alone and that makes me feel slightly better. I also noticed that Samsung does not answer their customers at all but are happy to take their money. It doesn't help I complain to nobody that cares. I didn't het my Buds Pro after purchasing the S21 Ultra for what it's worth...
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Samsung South Africa's replyOfficial
18 Feb 2021, 15:52Good Day Rudy,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Samsung South Africa's reply18 Feb 2021, 15:52
Official
Good Day Rudy,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM