MV
Michael V
1 reviews | Active since Jul 2020
25 Sept 2020, 12:12
Pathetic Customer Service
I've been struggling to get my Claimed Samsung Buds from you since I processed the request on 16 August, your teams on Live Chat were unable to assist. I've also not had any response from your team on the email address that I received from them to query this???
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
25 Sept 2020, 13:23Good day Michael
Thank you for choosing Samsung.
Your query has been escalated to the promotion team for further assistance.
Samsung does apologize for the inconvenient caused
Regards
SamsungZA:
LZ
Thank you for choosing Samsung.
Your query has been escalated to the promotion team for further assistance.
Samsung does apologize for the inconvenient caused
Regards
SamsungZA:
LZ
Samsung South Africa's reply25 Sept 2020, 13:23
Official
Good day Michael
Thank you for choosing Samsung.
Your query has been escalated to the promotion team for further assistance.
Samsung does apologize for the inconvenient caused
Regards
SamsungZA:
LZ
Thank you for choosing Samsung.
Your query has been escalated to the promotion team for further assistance.
Samsung does apologize for the inconvenient caused
Regards
SamsungZA:
LZ
MV
Michael V's updateReviewer Update
25 Sept 2020, 13:45Thanks, I hope that they can restore my confidence in your customer service
MV
Michael V's update25 Sept 2020, 13:45
Reviewer Update
Thanks, I hope that they can restore my confidence in your customer service
MV
Michael V's updateReviewer Update
08 Oct 2020, 10:19No surprise here, still haven't heard from you people!! Pathetic services
MV
Michael V's update08 Oct 2020, 10:19
Reviewer Update
No surprise here, still haven't heard from you people!! Pathetic services