Pathetic Customer Service - ADH

I Booked my note 4 phone in with screen damage in Feb.<br> <br> I was then quoted R800 for the repair at the first instance, I declined the quote and asked them to just repair the screen, I then picked the phone up from Dion Wired as they were the Approved Samsung outlet. <br> <br> upon inspection of the phone I noticed that the screen was popping out a bit and not installed properly, I then sent the phone back in as I was not happy with the repair. I then received a quote for R5194 to have the phone repaired which I declined again and said that I just want the screen repaired as the phone was working fine even with the screen cracked. I could make and receive calls etc. the phone was then misplaced from the response I got when I followed up. after about 2 months I receive a call from TM electronics stating they are going to s**** the phone as no one has picked it up. I asked for them to send me back the phone. finally when I picked it up, it did not read any sim cards. I had then called TM electronics and spoke to Sagree who promised to call me back and never did. <br> <br> Please can someone help as this was supposed to be a flagship phone which I only used for about a month.