ND
Nikki D

1 reviews | Active since May 2014

07 Jan 2016, 14:30

PATHETIC ATTITUDE AND SERVICE

AFTER BEING TOSSED AROUND AT THE SAMSUNG HQ, ONE MR AAFISH MAHARAJ CAME TO ATTEND TO ME, THIS GENTLEMAN WAS RUDE AND CAME TO ATTEND THE MATTER ALREADY WITH AN ATTITUDE, IF GIANTS LIKE SAMSUNG EMPLOY SUCH CALIBER OF MANAGERS, THEN WHO HAS TO HEAR IT FOR US CONSUMERS.<br> NOT ONLY DID I GO HOME DISGUSTED I NEVER GOT THE SERVICE THAT I NEEDED

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Replies (1)
Samsung South Africa
Samsung South Africa's reply07 Jan 2016, 15:48
Official
Hello nikki121,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Regards

Samsung Service Team