RV
Riaan V
1 reviews | Active since Jun 2023
20 Jul 2023, 15:29
Pathetic after sales
After sales is just a joke. Absolutely pathetic company. Will never support your company again.
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
20 Jul 2023, 15:30Good day Riaan
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Samsung South Africa's reply20 Jul 2023, 15:30
Official
Good day Riaan
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
RV
Riaan V's updateReviewer Update
20 Jul 2023, 17:50Now that I make a public statement you respond? I have tried to be in contact with you for weeks, you just brush me off and don’t respond. Your pathetic team do nothing. I contacted LG and they were able to assist me. Don’t bother contacting me.
RV
Riaan V's update20 Jul 2023, 17:50
Reviewer Update
Now that I make a public statement you respond? I have tried to be in contact with you for weeks, you just brush me off and don’t respond. Your pathetic team do nothing. I contacted LG and they were able to assist me. Don’t bother contacting me.
Samsung South Africa's replyOfficial
22 Jul 2023, 07:29Good day Riaan
Thank you for posting your comment
We request that you email us your concerns to tellus @ samsung . com so we can address them accordingly.
Kind Regards
Samsung ZA
^NM
Thank you for posting your comment
We request that you email us your concerns to tellus @ samsung . com so we can address them accordingly.
Kind Regards
Samsung ZA
^NM
Samsung South Africa's reply22 Jul 2023, 07:29
Official
Good day Riaan
Thank you for posting your comment
We request that you email us your concerns to tellus @ samsung . com so we can address them accordingly.
Kind Regards
Samsung ZA
^NM
Thank you for posting your comment
We request that you email us your concerns to tellus @ samsung . com so we can address them accordingly.
Kind Regards
Samsung ZA
^NM