MO
Mikella O

1 reviews | Active since May 2017

08 May 2018, 10:05

PATHETIC

Am i ever going to get any satisfaction with Samsung EVER. If i can give you any advice, don't get the Samsung S8 or any of the models after that Because all they going to do is crash, burn out your battery and mother board. then Samsung is going to take 3 months to fix it and fail to give you feedback.

oooohhh guess what the error is happening again i keep getting an error message that pops up over and over and over and over and over and over again saying " Google play store has stopped" then it give you an option to close the app or provide feedback.. guess what... NOTHING WORKS so now what the phone does is over heat.... do i have to go though this with you please again What is the problem. FIX YOUR **** or exit the market.

lets see if i will actually get assistance

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply09 May 2018, 12:18
Official

Good day,

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number:***

A senior customer service executive will contact you with further advise on this matter.

Regards,
SamsungSA:^LP