RV
Rudolf V
1 reviews | Active since Mar 2013
08 Jan 2016, 21:55
Pathetic
I bought a Samsung Galaxy6 Edge at the Samsung shop in Menlyn 5months ago case. I was told afterwards it only got a vodacom mother board. What I didnt want because Iam not Vodacom Iam Virgin Mobile. Phone the Samsung call centrum which help some what. But the phone is very slow with everything. And the only thing Samsung is doing pully up there shoulders. I want my money back oor fix the problem. Or lets see how good the comsumer board is working.
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Replies (1)0
Replies (1)Samsung South Africa's replyOfficial
09 Jan 2016, 17:09Hello Aladar,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently trying in escalation with our voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently trying in escalation with our voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise the matter.
Regards
Samsung Team
Samsung South Africa's reply09 Jan 2016, 17:09
Official
Hello Aladar,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently trying in escalation with our voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently trying in escalation with our voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise the matter.
Regards
Samsung Team
