Over seven months no delivery

I won a 55' UHD Television in December 2014 which was intended as a Christmas gift for my father. Seven months later I have been messed around and given every excuse in the book communicating delays in approval and silly excuses. How does Samsung allow such shocking service? I was promised delivery in May by Claire Grundy and communicated to my father that this was his Birthday gift now 16th June. Still no constructive feedback and an absolute embarrassment for Samsung SA. <br> <br> I am a cellular sales consultant who has been promoting their product for over 12 years, and this is my reward? Smartlife / Smollan has poisoned my belief in the Samsung brand and I am spreading the news client by client.<br> <br>