1 reviews | Active since Aug 2011
Outstanding Service!!!
I took my phone in for repairs at Samsung (14th Avenue) on Monday, 31 August 2015.<br> I was assisted by a very sweet and professional lady by the name of Michelle. <br> Michelle advised me of the process and the number of days it would take to have my phone fixed, I was advised 3 - 4 working days. On Wednesday, 2 September 2015 I received an sms stating that my phone is ready for collection. My phone works with no problem and the best thing is that I received my phone back within less than 48 hours!!! Now that is FABULOUS service that I have never experienced with other service providers.<br> I am a very satisfied customer and one thing is that I cant stop talking about this service to my friends and colleagues.<br> I don't see myself buying any other phone in future but a Samsung.<br> <br> WELDONE AND KEEP UP THE GREAT SERVICE!!!!!
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Samsung SA
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Samsung SA
