Original Cover for Galaxy S6

<p>I purchased a Galaxy S6 together with an Original Hardcover so that if the device was dropped it would no be damaged. In the year that I have had the phone the four lugs that hold the phone in the cover have cracked and broken off when the phone was dropped on a wall to wall carpeted area in my home. I have had the 2nd cover for only 3 months and the lugs have all cracked and broken off. The phone is not even scratched as it was not dropped on a hard surface. Customer care just fob me off saying the cover is not covered by a warranty, etc. They won't give me the name of the Managing Director of Samsung so that I can speak to his Secretary, etc.</p> <p>I don't believe that I am the first client to have experienced this kind of frustration and incompetence from Samsung. What shall I do? </p>