Ordered sim tray 15days later still waiting

<p>To whom it may concern,</p> <p> </p> <p>My Samsung S7 was sent in for repairs and duly delivered after the repairs were completed. I however misplaced my sim tray. I ordered a new one on the 21st of March and was told by the very helpful lasy at the Samsung store it would take 5 working days to arrive. Today is the 5th of April after numerous visits and phone calls the part has not arrived.</p> <p> </p> <p>I was given a number to call to find out what the hold up is, but after 3 tries where there phone was just put down in my ear. I have reverted to Hellopeter. Seeing as I have already paid for the part I would like to receive it. Its been 3 weeks that I have been unable to use my S7 ridiculous if you ask me. </p> <p> </p> <p>I find it unacceptable.</p>