SG
Susan G
1 reviews | Active since Dec 2011
30 Jun 2024, 16:18
****** or still have dail up internet...
I bought from the online store, and want to return something. I emailed 6 days later, but got ignored for a while. When I enquired about it, I had to email again...which got ignored again. When I enquired later again, I got told I'm too late for their return period. Now I'm just getting ignored.
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Samsung South Africa's replyOfficial
01 Jul 2024, 08:06Good day Susan
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply01 Jul 2024, 08:06
Official
Good day Susan
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM