PR
Pete R
1 reviews | Active since Mar 2012
13 Sept 2023, 00:55
Online Store Discounts Broken
When they tell you you need to wait 12 days to get your advertised discount because of their returns policy, don't believe them. They will send you in circles between departments until you report them to the ARB for false advertising. Get your "reference number" ??? but it's not in the process - please be very careful in believing what is marketed as discounts on their online store.
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Samsung South Africa's replyOfficial
13 Sept 2023, 09:41 Good day, Peter.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Kind Regards, Samsung ZA ;^NP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Kind Regards, Samsung ZA ;^NP
Samsung South Africa's reply13 Sept 2023, 09:41
Official
Good day, Peter.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Kind Regards, Samsung ZA ;^NP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Kind Regards, Samsung ZA ;^NP