SA
Sweetie A
1 reviews | Active since Aug 2018
10 Dec 2021, 14:17
Online Samsung ****py Service
The service so poor and disappointing.Purchased a TV online on 26 November 21,sent several emails and called several times for ETA on delivery ,getting promised on feedback but no response.My order tracking is not appearing on the site,call centre promised feedback and no response.TV licence was submitted on the day of purchase.I will recommend no online purchase to the estore.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
10 Dec 2021, 14:19Good day Sweetie ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply10 Dec 2021, 14:19
Official
Good day Sweetie ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM