CP
Charnay P
1 reviews | Active since Sept 2015
06 Dec 2021, 16:45
Ongeskikte Samsung werkers!
Sal nooit weer Samsung ondersteun nie. Ek het die S21 en na my software update se my foon nou heeltyd "moisture detected"en hy wil nie charge nie. Ek vat toe my foon na samsung by menlyn mall en so bleddie ongeskukte man probeer nie eers uitvind wat die probleem is nie. Ek moet net wag vir die dame wat op lunch is?? Is daar regtig net 1 persoon wat kan help met repairs of navrae oor fone?? Daai ou agter die toonbank het my sommer net bitter kwaad gemaak ,ek het net geloop. Bleddie teleurgesteld in julle!!
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Samsung South Africa's replyOfficial
06 Dec 2021, 17:07Good day Charnay ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply06 Dec 2021, 17:07
Official
Good day Charnay ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM