ONE YEAR NO TV

thanks for the reply but no thanks, i have spoken to possibly every support agent in Samsung South africa JHB and then i keep getting told that someone will call me or assist and i have spent thousands on calling samsung sa and keep getting transfered to this VOC and cannot speak to manager in charge they keep forwarding me to other people and apologizing and still one year later and 3-4 months of talking you get no where. i have been given numerous refernce numbers then when i check again they say sorry my ticket was closed ********** 575 so now tell me exactly what does one do when i have spent over 25k for a tv that worked for 2 months and one year later nothing of it. i have been a samsung fan for many years and now this is just utter non-sense. management should be changed seriously...

thanks for the reply but no thanks, i have spoken to possibly every support agent in Samsung South africa JHB and then i keep getting told that someone will call me or assist and i have spent thousands on calling samsung sa and keep getting transfered to this VOC and cannot speak to manager in charge they keep forwarding me to other people and apologizing and still one year later and 3-4 months of talking you get no where. i have been given numerous refernce numbers then when i check again they say sorry my ticket was closed ********** 575 so now tell me exactly what does one do when i have spent over 25k for a tv that worked for 2 months and one year later nothing of it. i have been a samsung fan for many years and now this is just utter non-sense. management should be changed seriously...