Once again poor service from several of Samsungs support avenues

I'm very disappointed in the service I've been getting at samsung. I spent a fortune on the new S25Ultra which was an upgrade from the S22 Ultra and before that the Galaxy Note 20.

Firstly even though this is my second post and after the last post I was contacted but my issue with the Samsung galaxy store and loading payment methods still remains unresolved ref no ***. We spent so long on remote access and now waiting from a response from Samsung International. Secondly i pre signed up for the Samsung launch and was promised a R1000 voucher I signed up in January and watched the launch live. I've tried to redeem it and it says i don't qualify for it. I emailed the zastore email they have me instructions to do it, and i tried again and got the same error message. I've contacted promotions twice they just don't even bother responden responding to my emails and soon i will be no longer viable for the offer. I'm so thoroughly disappointed in Samsung. Last time i got free earbuds with S22 Ultra.

I contacted the online chat today to help me with a messaging pop up issue and again after spending over 20 minutes online with her she couldn't resolve the issue. This is an sms save contact pop up issue she said i will get a call from a technician to work with me remotely on the phone. She said i can expect a call back within 24 to 48 hours. Seriously!!!! I'm very disappointed wroth the service I'm getting from Samsung. I've also tried to use the what's app chat a few times. It workers the first 2 times now i say hello and get no response.

Honestly i don't have the time and the energy for this nonsense. This is not the kind of service I expect when buying such a premium device.