KvdM
Karlien van der Mere
1 reviews | Active since Oct 2010
12 Aug 2015, 10:28
On hold for ever
I have a Samsung refrigerator Fridge/freezer RL67VCPN bought on 2013-06-22. There is always water in drawers where I must keep fruit/veg that cause it not to last long. I have to keep everything in containers to prevent it from going off. Shop just give me a card with Samsung number with remark:\ it is not suppose to do that". Call centre keep you on hold for ever.and do give a choice to leave a message where it makes a strange noise and then you start all over again <br> I send mail"
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Samsung South Africa's replyOfficial
12 Aug 2015, 10:54Hello diens,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
Samsung South Africa's reply12 Aug 2015, 10:54
Official
Hello diens,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA