Old Technology supp**** Charging for new

The Multifunction copier we have is generations behind what we had. The Telephone system we got is generations behind what we had.

I am paying for Telephone Management system which I NEVER got.

Solutions Guru deliberately enriched themselves with the contracts by having us pay the price for equipment level to what we had but supplying unproductive useless equipment.

You don’t need to be a genius to see that we have been done in on a very serious note. Solutions Guru are a NIGHTMARE of a company and I want equipment I pay for, my money back for the difference for all the months I have paid for this useless equipment.

I had to go legal to get the correct AIRCON unit installed (here they also tried to pull a fast one as with everything else)

Samsung South Africa's Response to my complaint (got to be impressed with their 35% market share):

"Firstly I would like to mention that our Samsung PABX Products are not unproductive and useless equipment as stated in your email below. We would not have received 35% market share in South Africa and 50 000 Samsung PABX systems sold and installed if our equipment was useless and unproductive.

With regards to your TMS system, I am waiting on confirmation if the TMS system was provided and installed. If not supp**** and installed by Solutions Guru, then they will have to supply one to you.

Please note, Mia does not get involved where monies are requested between the customer and the dealer, We as Mia can assist by resolving problems on the Samsung PABX system and the Samsung copiers."