Now I am stuck, no work, no banking - nothing - I wish I could upload pics of these strange things,

Hii - I have a Samsung A53 5G and I have loved it since day one - then this ****show happened and Google Assist was not to helpfull and she said Bixby is making it dificult for her to try and assist (WHO the **** is Bixby???) So the story goes (copied from my mails to them. Hi AllI have had a day from hell - the phone started doing funny things and i could not power it down or restart. I could ot use it for banking and this has caused me GREAT embaresment especially with 10+ kids., I have been a Samsung fan all my life - all my appliances etc are Samsung but after this I might have to look at other options..My phone just went wonky, cant access my apps or settings LadyGoogle tried help but she says is it because of Bixby and I have ever used Bixby,I can’t access my settings screen, can swipe from left to right or up and down,cant view my photos or emails, WhatsApp’s and all Sosial media -I had to buy byki school clothes Ans x-mas presents today and that does not even work - it isa ****ing disaster. I love Samsung but must say Apple seems like the betterbet. I can’t even switch my phone off. I hate this phone now, there as no scratches,dents or damages but I HATE IT NOW!!! I will definitely share on all possiblegroups because I have waisted 5 hours to try and resolve this and I feel like shootingsomeone. Short this nonsense out, but it seems Apple is the way to go. You will notice ablue line around an item or the scream. So now I cant do my work, cant meet clients, cant arrange with the kids - you have made my life hell!!!!!Thank you Rachelle