AA
Abygail A

1 reviews | Active since Jan 2013

27 Jul 2016, 08:58

NOTE 5 overheats

<p>I got a note 5 on Saturday and im disgusted by what problems im having.</p> <p>The phone overheats to the extent when i cant even hold it</p> <p>The two apps that i do use often cause the phone to reboot itself</p> <p>and now im told i need to book the phone in for assesssment that will take 7 days</p> <p>so in the menatime i use what ?</p> <p> </p>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply27 Jul 2016, 09:13
Official

Hi Abigail

This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 529
A senior customer service executive will contact you with further discussions on this matter.

Regards,
Samsung Team