Note 20 TV Promo ****!!

So after numerous attempts, emails, phone calls and this being my 2nd complaint. Samsung still refuses to release my TV they had binded as a promo towards acquiring the Note 20. As I explained myself as I did multiple times.

I have been living with my family for the passed 9 years due to me being disabled since 2012. My cousin pays for the TV license in our household so I don't see why I or the rest of us need to all have one. By law it also does NOT state each person must have one if living in the same premises.

Again, this was approved by their agents, live chat personal also and Vodacom personal the day I went to upgrade. One of the personal also went through this and they too live with their parents.

So why am I being singled out and denied what is promised to me? Not to mention the countless times I confirmed with them as previously said if this is in order.

This is the most DISGUSTING, PATHETIC and ********* service I have ever come across.

I WILL NEVER BUY OR RECOMMEND ANY SAMSUNG RELATED PRODUCTS TO ANYONE NOR MYSELF!!!

THIS IS A ABSOLUTE ****