DG
Danie G
1 reviews | Active since Feb 2019
10 Oct 2020, 10:36
Note 20 Claiming ****!
Still awiting for Samsung Galaxy Note 20 purchase claims after a month! When I contact you, they always reply that it has been escalated to verify at Samsung. Tell us at Samsung dont actually know whats happening! You are just ******** people so we must buy your devices! We already have a *******ed government, and Samsung is not far away from them!
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
10 Oct 2020, 10:59 Good morning Danie
Apologies for the inconvenience caused.
The document which you had sent was incorrect as it did not show the IMEI number of the phone.
Please advise if you have sent the correct document to *** or *** so I can follow up on the progress of your claim.
Regards
SamsungZA
SS
Apologies for the inconvenience caused.
The document which you had sent was incorrect as it did not show the IMEI number of the phone.
Please advise if you have sent the correct document to *** or *** so I can follow up on the progress of your claim.
Regards
SamsungZA
SS
Samsung South Africa's reply10 Oct 2020, 10:59
Official
Good morning Danie
Apologies for the inconvenience caused.
The document which you had sent was incorrect as it did not show the IMEI number of the phone.
Please advise if you have sent the correct document to *** or *** so I can follow up on the progress of your claim.
Regards
SamsungZA
SS
Apologies for the inconvenience caused.
The document which you had sent was incorrect as it did not show the IMEI number of the phone.
Please advise if you have sent the correct document to *** or *** so I can follow up on the progress of your claim.
Regards
SamsungZA
SS
Samsung South Africa's replyOfficial
10 Oct 2020, 10:59verify @ samsung .com or tellus @ samsung .com
Samsung South Africa's reply10 Oct 2020, 10:59
Official
verify @ samsung .com or tellus @ samsung .com
Samsung South Africa's replyOfficial
10 Oct 2020, 11:09Noted.
I will follow up with the Promotions team.
I will follow up with the Promotions team.
Samsung South Africa's reply10 Oct 2020, 11:09
Official
Noted.
I will follow up with the Promotions team.
I will follow up with the Promotions team.