RS
Rowen S
1 reviews | Active since Nov 2020
11 Nov 2020, 16:25
note 10 lite
Do not buy a Note 10 lite It works for 3 months
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Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
11 Nov 2020, 17:24Good day Rowen,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Regards Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Regards Samsung ZA
NM
Samsung South Africa's reply11 Nov 2020, 17:24
Official
Good day Rowen,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Regards Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Regards Samsung ZA
NM
Samsung South Africa's replyOfficial
12 Nov 2020, 08:15Good Morning Rowen,
We are truly sorry that your Galaxy did not function as promised. We understand your
disappointment, and apologize for any inconvenience that this may have caused you.
Our warranty is part of the agreement we have with you, we’ll need to inspect it to determine what’s wrong with it.
Please remember to bring your proof of device purchase with you.
Please follow the link to locate your nearest accredited service centre: www . samsung . com / za / support / service - centre /
Kind Regards,
SamsungZA
NM
We are truly sorry that your Galaxy did not function as promised. We understand your
disappointment, and apologize for any inconvenience that this may have caused you.
Our warranty is part of the agreement we have with you, we’ll need to inspect it to determine what’s wrong with it.
Please remember to bring your proof of device purchase with you.
Please follow the link to locate your nearest accredited service centre: www . samsung . com / za / support / service - centre /
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply12 Nov 2020, 08:15
Official
Good Morning Rowen,
We are truly sorry that your Galaxy did not function as promised. We understand your
disappointment, and apologize for any inconvenience that this may have caused you.
Our warranty is part of the agreement we have with you, we’ll need to inspect it to determine what’s wrong with it.
Please remember to bring your proof of device purchase with you.
Please follow the link to locate your nearest accredited service centre: www . samsung . com / za / support / service - centre /
Kind Regards,
SamsungZA
NM
We are truly sorry that your Galaxy did not function as promised. We understand your
disappointment, and apologize for any inconvenience that this may have caused you.
Our warranty is part of the agreement we have with you, we’ll need to inspect it to determine what’s wrong with it.
Please remember to bring your proof of device purchase with you.
Please follow the link to locate your nearest accredited service centre: www . samsung . com / za / support / service - centre /
Kind Regards,
SamsungZA
NM