1 reviews | Active since Feb 2011
Not so Free Ear Buds....
I would like to voice my disappointment with SAMSUNG as a brand. I have been a loyal customer and brand user for over 20 years, from the s2 to the S22 ultra
After having purchased three units recently my buds have not been delivered. The first purchase being the 16th of April, 17th April and the 22nd of April.
Received confirmation that my submissions have been successful, and waiting for the 7 to 14 days still nothing.
This is not the service i have accepted from a brand that's been getting my support.
As for contacting the promotions department don't get me started, cause I am sure I have spent more on airtime then the buds themselves, As for the number on the automated reply ***2 , we in SA, you should have 10 digits not 11
#REALLY
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
This is just another automated reply.
email sent Today the 18th May 2022 @ 8:50am as well as the 4th of May 2022
This is just another automated reply.
email sent Today the 18th May 2022 @ 8:50am as well as the 4th of May 2022